Information Kiosk and Tourist Information Centre Insurance

Information Kiosks and Tourist Information Centres have become a popular activity for many non-profit organisations as a way to support the local community. The activity is a positive way to generate engagement within the community by promoting an areas history.

Given the running of Information Kiosks / Tourist Information Centre’s is relatively low risks groups may not consider their need for insurance. However we would always recommend groups seek to cover their liabilities. Information Kiosk / Centre’s can have various risks which are dependent on who owns the building, who runs the building and what information is provided at these centres.

As a specialist we will be able to guide and advice you towards a competitive policy that provides the correct cover specifically for your organisation:

Typical Risks

  • Buildings cover for those responsible for the building itself, with access to our Desktop Surveys we can ensure the level of cover is correct and minimise the chance of underinsurance
  • Employers liability is a must as both Employees and Volunteers are covered under this section.
  • For those that sell goods, we can look to cover both the liabilities from selling these products and also cover for the products whilst in stock.
  • Public Liability is a must have for any organisation operating with the public, we can help guide you towards a limit that is suitable and cost effective.
Marie-Small.jpg

Marie Hallowes

Operations Director

Information Kiosks can be used to both generate income and publicity for an area however there are key risks that an organisation may not consider. Through use of our specialism we will ensure you are correctly covered and confident in the policy you hold.

Marie Hallowes, Operations Director

Additional areas of risk in relation to Information Kiosks / Tourist Information Centres

The way in which an organisation may choose to set up an Information Kiosk / Tourist Information Centre can vary, some organisation may run it under the name of the organisation whilst others may set up a trading arms specifically for the kiosk/centre. This can really affect how a group should look to insure it as it may mean they require a separate policy completely or that the current policy requires some major changes.

Not only this but some other aspects to consider when looking to insurer an Information Kiosk /Tourist Information Centre can include:

  • Money cover should any money come through the centre, especially if it is stored on site overnight in a safe.
  • Some organisations signpost to local venues, we can discuss what and if you could potentially be held responsible should someone allege the recommendation led them to suffer a loss.
  • Fidelity cover should you fear an employee / trustee stealing from the Information Kiosk / Tourist Information Centre.

If you are looking for assistance with insurance for your Information Kiosks / Tourist Information Centre why not complete our online inquiry form or alternatively contact us.

Related content:

  1.  Is Your Charity at Risk from Fraud?
  2. Property Insurance: Rebuild Value and the Condition of Average

Customer Reviews

Nova is pleased to be working in partnership with Ladbrook Insurance to provide expert information to our members about the risks they may face when running their organisations and delivering their activities.

Ian Cockerill, CEO, NOVA Wakefield District Limited

Just to say thank you so much for today – the information was informative, engaging and very well presented. I was delighted you came and like you say, made a very boring and dry subject very interesting and I can’t thank you enough.

Collette Watson, Community Funding Development, Amber Valley CVS

Voluntary Action Epping Forest have been a client of Ladbrook Insurance since 2000. We have a policy that states, ‘Where there is a historical arrangement to use one supplier, this will be reviewed at least every three years to ensure VAEF is receiving best value for money.’

We abide by this policy and despite shopping around we have yet to find a supplier who have beaten Ladbrook on price. So given the excellent personal service we regularly receive, not just at renewal time but throughout the year (their knowledge of the charity sector is invaluable), we continue to use and to recommend them.

David Wright, VAEF Finance Officer