Typical Risks
- We will ensure all fixtures, fittings and stock are protected, including donated goods
- We can discuss the need for personal accident cover for volunteers and employees in the shop
- We can tailor a charity shop insurance product to include the buildings within the policy
Charity Retail Insurance
Many charity groups open charity shops as a key part of their fundraising and community activities.
Charity shop insurance considerations will include the buildings, contents (both fixtures and stock), liability to the public, employees and volunteers as well as business interruption.
Typically the retail outlet forms one part of the charity operations and at Ladbrook we normally organise cover as part of a wider insurance policy, covering all aspects of the charities activities. Yet, we can provide charity shop insurance in isolation too.

Marie HallowesOperations Director
Charity shops have considerations including stock, fixtures, improvements to the building as well as the liabilities to the public, staff and volunteers.
Customer Reviews
Charlotte has handled our insurance renewals for nine years now. As a new Charity taking over a Community Library in 2015, it was scary navigating through compliance matter such as insurance. Charlotte steered and helped us through in those early days and has been with us ever since. She is always available; always responds in a timely manner and we never feel any question or query is silly. She is a reassuring presence in our Operation. We feel she goes the extra mile to understand our ever increasing financial and regulatory pressures of an entirely volunteer led Charity.
Margaret Bowler at Markfield Community Library
Friends of Wandon Recreation Park found representatives of Ladbrook Insurance to be very professional, but at the same time extremely helpful and took time in understanding what our insurance needs were and the best policy for us. We would highly recommend Ladbroke Insurance.
Cherry at Friends of Wandon Recreation Park
What a delight to work with Tim and his team. Totally professional, they responded rapidly to an urgent insurance requirement for our club after our previous insurers let us down badly. Tim took a real interest in what we do and came up with an ideal policy at a great price in record time. Thank you!
Roger Stone – Invicta Military Vehicle Preservation Society Ltd