Ladbrook is now part of Access Insurance.

0333 344 7420

info@ladbrook.co.uk

09.00 - 17.00

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Care Home Insurance

Typical Risks

  • We can organise care homes for a wide variety of care organisations
  • Public liability insurance, medical malpractice, professional liability insurance
  • We support some clients in their risk management programmes and help others by checking contractual obligations

Care Home Insurance

Care Home Insurance requirements are as diverse as the organisations in the care sector.  With changes to UK insurance law in 2016, never has specialist, independent and quality insurance support been more important.

Ladbrook are independent, not tied to any one provider means that we can negotiate on your behalf to source the most appropriate cover.  We are third sector specialists too and offer a personal service with a dedicated Account Handler allocated to your organisation, when you call, you speak to someone that knows and understands your care home.

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Marie Hallowes

Operations Director

It is essential to get good advice on your care home insurance needs. We can support your insurance placement and in some cases, support your risk management activities.

Marie Hallowes, Operations Director

Customer Reviews

Charlotte has handled our insurance renewals for nine years now.  As a new Charity taking over a Community Library in 2015, it was scary navigating through compliance matter such as insurance.  Charlotte steered and helped us through in those early days and has been with us ever since.  She is always available; always responds in a timely manner and we never feel any question or query is silly.  She is a reassuring presence in our Operation.  We feel she goes the extra mile to understand our ever increasing financial and regulatory pressures of an entirely volunteer led Charity.

 

Margaret Bowler at Markfield Community Library

Claudia Passmore

Friends of Wandon Recreation Park found representatives of Ladbrook Insurance to be very professional, but at the same time extremely helpful and took time in understanding what our insurance needs were and the best policy for us. We would highly recommend Ladbroke Insurance.

Cherry at Friends of Wandon Recreation Park

What a delight to work with Tim and his team. Totally professional, they responded rapidly to an urgent insurance requirement for our club after our previous insurers let us down badly. Tim took a real interest in what we do and came up with an ideal policy at a great price in record time. Thank you!

 

Roger Stone – Invicta Military Vehicle Preservation Society Ltd

 

Insurance for Care Home Facilities

Ladbrook can advise and help source insurance for a range of care facilities including  residential homes, retirement homes, childrens’ homes, hospices, care homes, rest homes and nursing homes for the elderly.

We are an independent broker and work with a number of specialists in the charity and care sector such as Ansvar / Ecclesiastical, Markel and CaSE.  We offer expert advice and a personal as part of our care home insurance proposition.

We will analyse your requirements including buildings insurance and any assets and contents that you own.  We will look at your liabilities regarding trustees, directors, staff, management, volunteers, patients, service users and the general public.

An importtant part of care home insurance is understanding the degree to which any medical care is exercised.  We will discuss this with you and the need for care home medical malpractice cover.

Sometimes our care home insurance customers seek support on a range of risk management issues.  This can range from simple advice to helping to organise full risk management support.  Some insurers, such as Markel, offer consultancy as part of their insurance package too and so we can discuss your needs and options for support.

One area we will offer advice in is your disaster recovery planning and how this relates to your care home business interruption provisions.  We can discuss the appropriate insurance for your care home in the event that your site becomes unusable.

 

Professional risks are also an area where we can provide advice.  Some local authorities might contractually insist on this cover and it is sensible protection for a large number of care facilities.  We will discuss your care home professional indemnity insurance cover and whether it meets your organisational needs.

Essentially, Ladbrook will provide independent advice for your care home and make sure your cover meets the requirements of the Care Quality Commission.

M Ladbrook Ltd trading as Ladbrook Insurance is a limited liability company, registered in England and Wales: 05711191. Authorised and regulated by the Financial Conduct Authority. FCA registration: 448916. Ladbrook is now part of Access Insurance Services. Access Insurance Services is a trading name of Access Underwriting Limited. Registered in England and Wales: No. 3880990 Registered Office: Benefact House, 2000 Pioneer Avenue, Gloucester Business Park, Brockworth, Gloucester, GL3 4AW. Authorised and regulated by the Financial Conduct Authority. FCA Register No. 300421. © 2025 All Rights Reserved. Privacy Policy & Terms of Use.